Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox interface is not shown

  • 3 trả lời
  • 5 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi Thagerion

more options

Firefox window is whole black , and it is not possible to do anything. Reinstallation or profile folder/registry cleaning does not help.

Firefox window is whole black , and it is not possible to do anything. Reinstallation or profile folder/registry cleaning does not help.

Được chỉnh sửa bởi Thagerion vào

Giải pháp được chọn

hello Thagerion, other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.

Intel guide to find out which model you're using

in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

hello Thagerion, other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.

Intel guide to find out which model you're using

in case this doesn't solve the issue or does not apply to your system, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Thank you very much! Solved.