Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Silverlight audio distorts/slows down when another tab is selected or opened or Firefox is minimized.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 27 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Hi. I am using FF33.0 and if I watch Silverlight videos I can't minimize or change the tab without getting sound problems. It sounds like video would slow down and thus distorting the sound.

The sound stops distorting after 30sec-5min after the tab is changed or window minimized. If I change it back to the tab where Silverlight video is playing and the sound is distorting it stops immediately.

I have tried to reset FF and uninstall and re-install.

The problem is limited to FF only. Chrome and IE work fine.

Thank you for any help!

Hi. I am using FF33.0 and if I watch Silverlight videos I can't minimize or change the tab without getting sound problems. It sounds like video would slow down and thus distorting the sound. The sound stops distorting after 30sec-5min after the tab is changed or window minimized. If I change it back to the tab where Silverlight video is playing and the sound is distorting it stops immediately. I have tried to reset FF and uninstall and re-install. The problem is limited to FF only. Chrome and IE work fine. Thank you for any help!

Tất cả các câu trả lời (1)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.