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We had a problem loading Flash. You may have a Flash blocker installed. If so, please disable the blocker (or add an exception) and reload to start listening.

  • 2 replies
  • 106 have this problem
  • 7 views
  • Last reply by cor-el

bittenbyamouse
bittenbyamouse
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Grooveshark.com doesn't load properly, and this is the message that is presented: "We had a problem loading Flash. You may have a Flash blocker installed. If so, please disable the blocker (or add an exception) and reload to start listening." How do I disable the flash blocker on my desktop mozilla?

Grooveshark.com doesn't load properly, and this is the message that is presented: "We had a problem loading Flash. You may have a Flash blocker installed. If so, please disable the blocker (or add an exception) and reload to start listening." How do I disable the flash blocker on my desktop mozilla?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Firefox doesn't include a Flash blocker, but if you recently updated your Flash player, you might be running into a problem with Flash 11.3. Check out this article and see whether it helps: Flash 11.3 doesn't load video in Firefox.

cor-el
cor-el
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).