Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not open downloaded files

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by cor-el

more options

when i click on downloaded files, nothing happens........file has downloaded, but will not open.

This happened

Every time Firefox opened

== don't remember

when i click on downloaded files, nothing happens........file has downloaded, but will not open. == This happened == Every time Firefox opened == don't remember

All Replies (3)

more options

Can you find that file in the download location?

more options

yes, i click on the file in the window, and nothing happens

more options

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems