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Been using VPN for month or so...absolutely love it...no more filthy mails...but cannot open it today.

James replied
forevergardener

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back to the original screen coming up first time today.

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back to the original screen coming up first time today.

All Replies (5)

Hi there, are you on Firefox 150.03? If not, can you update your Firefox and let us know if the problem remains?

Chosen Solution

Fire fox is up to date 153.03 I started using your VPN when is was offered free. Now it wants me to pay for it monthly. let me know if this is the way it is now. Joan

If I started using your VPN free when it was offered. I didnt think that was just for a trial of the VPN. But now it is saying $.4.99 a month. I am on limited budget so this does matter to me. Please advise as quickly as possible.

I started using your VPN free when offered. Now I cannot open it without paying $4.99 monthly. Limited budget is my restriction on this. Please advise promptly.

The built-in VPN in desktop Firefox and the "Mozilla VPN" app are two separate things.

The Mozilla VPN is a standalone subscription based VPN app. https://vpn.mozilla.org

The built-in VPN is free normally with a 50GB data limit each month though it is currently unlimited data between June 9th and August 31st and data usage will resume Sept 1st.

https://support.mozilla.org/en-US/kb/built-in-vpn https://support.mozilla.org/en-US/kb/unable-find-built-vpn-firefox

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