Firefox Community Forum

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

Why am I not able to get sound when watching a video while connected to the internet? If I use Chrome or Edge the sound is fine. Could it be an incorrect setting? Or is this a common problem you are already aware of?

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END SAGER LAPTOP WITH 32GB RAM. I INSTALLED THE FREQUENT FIREFOX UPDATES BUT THE PROBLEN PERSISTED EVER SINCE VERSIONS 42X WERE RELEASED. I TRIED THE 32-BIT VERSION BUT THE PROBLEM PERSISTED. FINALLED, I TRIED THE DEVELOPER VERSION: NO MORE CRASHES! I READ THE RESPONSES FROM YOUR CLUELESS STAFF TO OTHER CUSTOMERS WITH THE SAME TROUBLE. THIS IS NOT A WINDOWS ERROR; THIS IS A FIREFOX APPLICATION ERROR. MAYBE SOME OF YOUR FIREFOX DEVELOPER CODERS SHOULD ASSIST THE 32-BIT AND 64-BIT DEVELOPERS. OR, DUMP THE VERSION 4X CODE AND BUILD ON THE MORE STABLE 39X CODE. ALSO, DON'T BLAME WINDOWS FOR FIREFOX APPLICATION ERRORS. AND...NEVER SUGGEST A WINDOWS REINSTALL FOR FIREFOX ERRORS!!!

WHY CAN'T YOU FIX YOUR BUGGY BROWSERS??? LOOKS LIKE I'M GOING TO OPERA OR EDGE NOW!!! STOP C0000005 ERRORS! I CAN'T BELIEVE HOW YOU'VE MESSED UP A ONCE-GOOD BROWSER!

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed to enter in the 2FA code from my phone, then I could now change the password. When I logged in, boom, bookmarks gone. Passwords gone, and browsing history gone. I was waiting for it all to sync, but it had probably synced the deletion of everything possibly. I have no idea what happened, but I do not believe my account was compromised, because I did not get any emails about any new logins. If it is encrypted, how can I decrypt it so I can get my stuff back? Thanks.

How do I get back to the 'old' format of Bookmarks with Folders and Sub-Folders. I do not like the newer style of 'most used' along the right column. I prefer to see ALL of my Bookmarks along with any sub-folders contained within. Thank You, Jim Bigger

Today on my (android) phone I received a Firefox update. I have auto update turned off, so I don't know when it was initially available, but I installed updates on all apps late this morning. It reset all of my privacy and search settings. I first noticed because it was giving me google and firefox suggestions as I typed, and I find all autocomplete/suggestions to be annoying and not helpful, so I have always had this turned off as I NEVER want any suggestions. Finding that I checked my other settings, and found that all AI, Firefox Suggest, and usage/diagnostic data were all turned on which were not earlier in the day. I always have this garbage OFF.

After work I checked all of my devices. All of them are set to update automatically but one. That is the only device that did not reset my privacy and search settings, but as soon as it updated it did. (none of my other settings seem to be impacted, as other things I've changed are still there).

Is this going to be standard practice now? I don't even get notifications when it is updated so how will I know to turn this off? Do I just have to check every day? I did a security check just a week ago and all of my settings were off. I do this every few weeks as windows likes to change my settings and install apps I don't need with updates so I regularly check all my apps privacy settings on my phone and PCs.

Is this a known issue? Is this going to be resolved? I don't like when companies collect my data after I have turned it off.

I just updated to the most recent Firefox version and read about the unload feature. Sound great, but when I right click on the tab the menu does not have unload as an option.

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data spills over into what would be the second page. There is no site-provided Print control, and when I try to use the Print control on the toolbar, the print dialog opens up, displaying the correct number of pages (usually two, sometimes three), but displaying the image of the first page on each page. When I select pages 1 and 2 for printing, page 1 prints on all pages of the paper.

Synchrony Bank has been informed of this multiple times over the past year, and they refuse to look at the problem, saying it's "my browser." So is there any way to prove it's their problem, or can you put pressure on them to fix the problem? I am reduced to waiting for the email receipt to appear and print THAT (of course, I hold the web site open until it does), and for my last payment the email never appeared!

It wouldn't be so bad if they put the critical numbers at the top of the page, but they always have some art work and other constant content that takes up more than half the page (it also wastes ink, but that is a minor concern), as if they want to force users to print on legal paper.

I will submit the debugging information the next time I make a payment to one of these cards (the problem does not appear when printing any other web page, ONLY the payment receipt).

I am using a very old system that is running out of storage space. There is an 8.73 GB folder that I would like to empty to free up space. C:\dtemp\Profiles contains several folders that were created 10.27.21: 2qzfs15q.default, eybandys.default, f81zrqic.default-release, pctnmazu.default-release-1, and yns5cb3s.default-release.

Can I delete any of these folders?

Quando faço pesquisa no Firefox, na aba shopping as imagens ficam desfocadas. Como faço pra resolver? Já limpei o cache e cokeis. Sistemas: Firefox 143.0.4 Android 15 atualizado

When I have Firefox and a word document open in my mini mac the Firefox application image is suddenly pushing out or sight any word document I also have open at the same time. Conversely, when I relocate the word document and seek to open it again Firefox gets pushed out. What is going on and how do I stop it?

I am not experiencing this problem when I have Safari and a word document simultaneously opened.

fred 10/14/25 at 1:20 pm PST fredtrapp@gmail.com

I have Firefox set to reopen the previous session whenever the browser is launched. I normally have multiple windows open; I have different tabs in different windows so as to organize them and make it easier to access a particular tab / type of content. I can mouseover on the toolbar and select a tab via preview.

Until recently, whenever Firefox relaunched my previous session, it kept the arrangement of the windows intact (from right to left in the preview). After a recent update, I assume, Firefox is now no keeps them in the same arrangement; aside from my first window, all the others now randomly (or so it seems to me) rearrange themselves whenever the browser launches.

I can reorder them by selectively closing and reopening windows, but it's getting tedious, and the arrangement only lasts for the current session. Once I shut down and restart my computer the windows are, once again, rearranged to no apparent rhyme or reason.

This is getting really frustrating.

In version 143 there is no rollup window option that allows a linux system to roll the window up out of the way. The icon is a caret located in the top right corner of the window.

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

After many years of untroubled use, I suddenly cannot connect to any Rapidgator address on either of my computers: • Mac Studio M1 64GB Sequoia v15.6, Firefox v143.0.4 and • Macbook Pro i9 16GB Sonoma v14.7.7, Firefox v143.0.4 though I have no problem loading the same links on the same devices using Safari. Interestingly, I have no problem accessing Rapidgator links using Firefox on my phone (iPhone 15 Pro Max, IOS v18.5).

This is a big headache, as most of my material is archived using Rapidgator and my workflow is built around Firefox. I have quit all other apps, rebooted (many times), disabled extensions, turned off Little Snitch, but I keep getting the same results. Any idea what is causing this?