Unable to get to various My Account pages on Firefox.
Today (4/27/2026) I am suddenly unable to log in to My Account on various websites (eMail, grocery store...) The business page opens but when I try to go to the account login page, I either get a blank page or the page spins and spins and never goes to the login page. I am able to get to the logins on Safari. I've cleared cache and cookies, and closed out of Firefox and reopened.
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Chosen solution
Thank you! I ran Troubleshoot Mode and was able to log in. I only have two extensions installed, and it turned out to be AdBlock Plus causing the issue. I can either disable AdBlock Plus temporarily, or just disable it for the moment for that page only.
In the mean time, I installed WaterFox, and did not have the difficulty with WaterFox. I now need to decide whether to continue with WaterFox or go back to FireFox and do a temporary disable on AdBlockPlus to log in to accounts.
Thank you again!
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Hi William,
That sounds so wrong. Can you try to see if the problem is reproducible from the Troubleshoot Mode?
Chosen Solution
Thank you! I ran Troubleshoot Mode and was able to log in. I only have two extensions installed, and it turned out to be AdBlock Plus causing the issue. I can either disable AdBlock Plus temporarily, or just disable it for the moment for that page only.
In the mean time, I installed WaterFox, and did not have the difficulty with WaterFox. I now need to decide whether to continue with WaterFox or go back to FireFox and do a temporary disable on AdBlockPlus to log in to accounts.
Thank you again!
Thanks for getting back to this thread to share the fix. I just marked your reply as the solution instead, so people with the same issue can find the actual resolution easier.
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