My email account blocked by Firefox
Firefox now blocks my email account... https://my.netzero.net/start/login.do I can log in through Microsoft Edge, however Firefox no longer allows this.
Firefox now blocks my email account... https://my.netzero.net/start/login.do
I can log in through Microsoft Edge, however Firefox no longer allows this.
All Replies (1)
Hi,
Firefox doesn't block third-party accounts. Here are some standard troubleshooting steps that may resolve your issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.