Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sorry, this browser is no longer supported

  • 3 replies
  • 1 has this problem
  • 75 views
  • Last reply by jbr
  • Open

akulu11
akulu11

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to get this support.? What gives?

I'm trying to log on to Canada Life. They tell me that I have to use '''Google Chrome (preferred)''' but they also include '''Mozilla Firefox''' which is what I thought I'm using to get this support.? What gives?
Attached screenshots

All Replies (3)

Agent virtuel
Agent virtuel
  • Top 25 Contributor

Hello

These similar discussions https://support.mozilla.org/en-US/questions/1573760

Agent virtuel
Agent virtuel
  • Top 25 Contributor

If you wish to try User Agent Switcher https://addons.mozilla.org/firefox/addon/uaswitcher

Below, a test.

jbr
jbr

They're apparently only considering some number of versions as "recent".

Are you able to upgrade your macOS to any further version, to be able to receive newer updates and stop getting these error messages?

If not, the add-on linked in previous posts might suffice — you just need to mask your identity to look like coming from a more modern system. Hope this helps to unblock you!

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.