Firefox Community Forum

Hello All of a sudden i am unable to sign into Hotmail, i receive the following message - Please retry with a different device or other authentication method to sign in. For more details, please see this link

The link takes you to Microsoft error 400 when signing in - https://support.microsoft.com/en-us/account-billing/error-400-when-signing-in-7af27146-7624-4397-a374-6f8eae4367fe

I have tried all the suggestions clear cache, restart, refresh, turned off extensions etc. but these have not resolved the issue, also this has only started happening within the last couple of weeks.

OS win11

I am able to sign into Hotmail via other browsers.

thanks.

I'm stumped. For years I kept Firefox on my Windows machine (Win10, 64bit, 8gb ram) at some level around 80x (I forget the number). I even recently switched over to Edge until I got fed up with its complicated design. So when I went back to Firefox, I upgraded to the latest 147.0.3 (64-bit). At first everything seemed okay. But then I noticed I was having trouble posting comments on any Washington Post comment section OR the whole thing would freeze up or other oddities. ONLY there. Everything else runs fine.

To add to the mystery, I walk upstairs to where I have a Mac (Sonoma, with 64gb ram) with Firefox 143.0.1. And I can post comments on the Washington Post, nothing freezes, everything works fine. So it can't be a problem on the Post's site itself.

Back on the Windows machine I have tried various Firefox settings, changing the permissions from strict to standard, changing the performance settings, turning Add ons off and on one by one, running in Safe Mode. But no changes change the problem on the Post comment section.

I'm at a loss to understand the difference. The Mac does have more Ram, but previous to my upgrade on the Windows machine, it was running the Post site just fine.

Hello there All,

Recently I upgraded to Ubuntu 24.04.4 LTS from the earlier 22.04. I have Upon logging into yahoo Email on Firefox version- 147.0.4, the message - "Something went wrong We could not sign you in. Try again from a different device." is coming up. (Please refer to attached screen shot) All attempts with alternate method - with recovery methods were not success full (on Firefox)

Where as - Yahoo Email log in is successful on theses two: (1)chrome browser on the same machine (having Ubuntu 24.04) and on (2) on yahoo app on other device.

Please refer to screen shot. ( Earlier - it worked fine with Ubuntu 22.04 on firefox)

Can some knowledgeable people help me on this. Thanks!!

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

I get all other websites and I used to access couchmanagers.com on Firefox. But recently on about 90% of the clicks to this site I do NOT receive the "Current Auction" and "Chat" pages. What can I do to resolve this issue other than use another Browser. This site works fine on my Fire Tablet and everyone else computers and tablets.

Hover Tab in Style section in Elementor does not work in Mozilla Firefox! It works in Chrome and Opera, but I work in Mozilla Firefox. Many other users complain about this in Internet. When will you fix this bug?

After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're telling me that Firefox needs updating - we tested Safari and it was able to play the entire content, video and audio. I checked Firefox and the info states the browser is up to date. I should add I'm on a Macbook Pro. The quality on Safari was not as good as Firefox has been so I would prefer not to have to use a second browser for one task. Can anyone provide some information on this situation?

Hi! So I have Windows 10, but don't know if that's what's causing these issues. Certain websites, that is, Instagram, Bluesky, Youtube, Yahoo, Facebook, and Norwegian news site NRK, as far as I've seen, are not loading properly. Insta and NRK are in simple mode, no matter how many times I refresh Yahoo initially says "failed to load", then resolves itself upon refreshing, but it's really annoying to have to refresh for every message and going back to the main inbox Youtube videos are stuck on the spinny wheel of death, and along with Reddit, one other symptom is that the profile pictures won't load. Reddit posts also won't load beyond the first few, and "continue thread" doesn't do anything Facebook won't load at all, still nothing as I refreshed just now. Bluesky, I'm not sure is Firefox's fault, or what, but I get the "Oops network error", at least on one user, it turns out, but not another, nor on Bluesky main page (I swear, it sometimes feels like at least Meta has something against Vivienne Medrano, because I was also having issues with Insta not showing posts in full screen mode before this became an issue, and it was only majority Hellaverse accounts that had these issues. The Bluesky account that won't load is also a Hellaverse account. Either way, that's not here nor there regarding this issue)

What on Earth is going on?! Is it that I have too many tabs? I do have around 1000 tabs, which I guess could be an issue, but it hasn't been until today, two or so hours ago. I was even fine last night! Is 1000 the limit, or something? I do have some ad removers, which btw, some other video watching sites suddenly won't load the videos unless I turn the adblocks off, not cool

Please respond quickly, I am losing my mind here /halfjoking -Helene

Hi Firefox support,

I’m experiencing a persistent issue with Google Fonts (.woff2) on Windows 10. Only on some but not all pages whoch are using Google Font woff2: Fonts display correctly after starting Firefox, but as soon as I reload the pages with for the first time, they appear corrupted and remain broken. Private Browsing mode renders the fonts correctly, and Chrome does not have this problem.

Below is a detailed list of everything I’ve tried with ChatGPT so far to troubleshoot the issue.

(OS: latest Windows 10)

Browser: Firefox (freshly installed, no sync)

Behavior:

Example site: https://www.linguee.de/

Steps already attempted:

Disabled all extensions

Tested in Firefox Safe Mode / Troubleshoot Mode

Created a new Firefox profile

Fresh Firefox installation without signing in

Deleted all relevant caches:

%LOCALAPPDATA%\Mozilla\Firefox\Profiles\<profile>\cache2

%LOCALAPPDATA%\Mozilla\Firefox\Profiles\<profile>\storage

%APPDATA%\Mozilla\Firefox\Profiles\<profile>\startupCache

%LOCALAPPDATA%\Mozilla\

Verified / adjusted Firefox config in about:config:

browser.display.use_document_fonts = 1

gfx.webrender.all = false

WebRender running in WebRender (Software) mode

privacy.resistFingerprinting = false

browser.cache.disk.enable = false

network.http.rcwn.enabled = false

accessibility.force_disabled = 1

Disabled hardware acceleration for testing

Tested DirectWrite / Direct3D settings

Recalibrated ClearType

Ran sfc /scannow to repair system fonts

Temporarily disabled antivirus / web protection

Tested behavior in private mode versus normal mode

Observed that hard reload (Ctrl + F5) does not fix fonts

Noted that only .woff2 (Google Fonts) are affected; system fonts render normally

Summary:

Issue is not caused by extensions, profile, cache, or a fresh install

Private Browsing works → problem is related to persistent normal-mode caching or rendering

Only occurs in normal windows, consistently reproducible after first reload

Problem seems specific to .woff2 font handling and Firefox’s rendering pipeline on Windows 10

Why can't I go to saltlife.com when I've gone to this 333 times and ordered items from them for YEARS? Also, when I'm at Kohls.com, I cannot access a site, when shopping to access part of my shopping experience. Am I going to have to change my browser to be able to shop there? I have used Firefox for years, and up until now, I've never had this problem.

При попытке демонстрировать экране (для совместного просмотра фильмов, например) с использованиием дискорд (веб версии) нет звука стрима. Проблема наблюдается **только** в браузере фаерфокс. В дискорде просто пропадает кнопка "поделиться звуком стрима/поделиться звуком системы" Никак не могу найти в настройках способ предоставления сайту доступа к звуку стрима/системы при демонстрации экрана. Может кто-то сталкивался с этой/схожей проблемой и у вас есть варианты решения?

i been using my bank to pay my bills. but all of sudden i can't . it says my browser is outdated, but it isn't. the rest of the banking site works fine just my bill pay. and it works fine for everything else online.

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed status.

I can reproduce my problems. I'm sure others can reproduce their problems. Nothing is done. NOT EVEN admitting there is a problem.

If I can't use YouTube on Firefox (I can't), then why am I using FF? It is one of the biggest sites on all of the internet. But FF apparently doesn't care if it doesn't work.

What. Is. Going. On?

(See the attached image... the big blank space is where the video should display)

I am using Windows 11 on a Dell laptop. I have the latest version of Firefox installed. I have used Firefox as my default browser on this machine and O/S for the last year with no problems. I can use Firefox to get to other websites without issue, using either a 5G cellular connection or a WiFi connection direct from the Dell laptop. I DO NOT use password vaults or any kind of automated password entry, and I do not have any bio-metric access functions activated on the laptop; I enter usernames and passwords manually, as needed. I have accessed my Outlook Hotmail account using Firefox without problem up until about 4 weeks ago. Now, I can enter my username successfully, but when I then enter my password I get a rejection screen response from Microsoft (clicking on it, I then get a "help" screen about what to do after getting a 404 message). After navigating through a maze of screens from Microsoft I will get an opportunity to verify my identity by using my cell phone and entering a 6-digit code (essentially a form of "2 factor" identification) and then I will get access to Outlook on the Firefox browser. I should mention here, that I don't use 2 factor ID on my email or with Outlook, and after entering my password, I would have been connected to my email directly. I do NOT have this issue when I try logging in to Outlook using Chrome or Edge on the same machine. I have: rebooted my machine, reinstalled the latest version of Firefox, cleared cache, used Firefox in Safe Mode, cleared cookies and browser history, turned off tracking protection, cleared URLs from tracking protection exceptions, and tried various combinations of all of the above. I also ran "scannow" and "DISM" functions to make sure Windows is not corrupted. Nothing has fixed the problem, and, Microsoft Support claims that since the other browsers work, the problem must originate with Firefox (surprise, surprise! ...). Any assistance in what steps to take to get Outlook to accept passwords that are sent through Firefox would be greatly appreciated!

streaming sites that load on chrome, opera and brave do not load on firefox since the last update, the throbber is the only thing that loads. Running win 11 pro on a powerspec computer, 32 gig ram, onboard graphics, intel core I9 processor 12th gen I believe, has been checked and not one which had the issues

Hello, I am facing a strange issue while using Firefox browser. When I try to play LetterBoxed NYT, the game sometimes gets stuck on the loading screen or loads very slowly. The same website works fine on other browsers like Chrome and also on Android devices, so I’m not sure if this is a browser compatibility issue or something related to caching, cookies, or browser settings.

I have already tried clearing cache, disabling extensions, and updating Firefox to the latest version, but the issue still appears occasionally. Could this be related to browser security settings, DNS resolution, or performance optimization? Please guide me on what settings I should check or change in Firefox to make this web game run smoothly.

When trying to log into my bank, I get the following message: "Bad Request: Your browser sent a request that this server could not understand". I have tried to clear cookies, to no avail.