My facebook page comes up blank and my youtube doesn't play video, I can use chat.
When I open up my facebook page it loads but is blank. When I open my youtube channel it opens but when click video in opens I can see chat and can talk in chat, but the video doesn't play wheel keeps spinning. Have no problem on my phone or my tablet just Firefox. please send any questions to this email account since I can't access my mail [edited email from public community support forum]
When I open up my facebook page it loads but is blank. When I open my youtube channel it opens but when click video in opens I can see chat and can talk in chat, but the video doesn't play wheel keeps spinning. Have no problem on my phone or my tablet just Firefox.
please send any questions to this email account since I can't access my mail
[edited email from public community support forum]
Modified by James (doing minimal support)
All Replies (1)
Hi
So that this can be looked into further:
- Open Firefox
- Open a new tab and type in “about:logging” into the URL bar.
- Set the "Logging preset" to "Networking"
- Select "Logging to a file" and note the path to the log file.
- Click on "Start Logging".
- Reproduce the issue (i.e. go to the web site that is broken for you and make the bug happen in the browser)
- Click on "Stop Logging".
- Provide the link or dump files to the Firefox developers via email to necko@mozilla.com
Thank you for your help.
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