Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

verification code

Firefox Other
FredMcD replied 4 years ago
daveandpatty3
daveandpatty3

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

Modified by James

All Replies (1)

FredMcD
FredMcD

Did you get a message saying that message was not delivered/problems?

Open the sync page and make sure the e-mail address is correct.

Open your e-providers website. Check all folders including spam/junk. Also, open its settings and make sure of what is blocked.