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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by philipp

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I had encountered lots of crashes during my internet browsing a days ago and until this moment of time why is it happen? Below are the record of crashes from latest to oldest.Hope you can help resolve my trouble here, thank you! bp-38a6e93a-c980-4ae8-87b1-ed7392140802 8/2/2014 9:50 PM bp-0494eacc-d2cb-48c7-a1ea-d06a42140801 8/2/2014 2:27 AM bp-3673dc64-3b93-475c-b891-f886e2140801 8/2/2014 1:47 AM bp-b1e39f58-62e8-44c5-936c-c24842140801 8/2/2014 1:44 AM bp-ab8e09f9-cf0d-41a6-9f6a-21c7a2140801 8/2/2014 1:18 AM 748df40f-0a97-47ae-8300-fc2482b4cac1 8/1/2014 5:46 AM bp-146e2b2c-1603-44ae-8af2-1f8752140729 7/30/2014 3:47 AM bp-b656ba47-4f38-499d-a442-28d602140729 7/30/2014 3:17 AM bp-7da8f1ad-f64d-4bc3-9b41-c89dd2140729 7/30/2014 12:17 AM bp-66caf07d-c3d6-4adc-a4d7-6b5c12140729 7/29/2014 8:16 PM bp-b7d66a95-641f-4860-bae1-060982140729 7/29/2014 6:49 PM bp-b4a7a0d7-33b8-4974-ab3e-0de0d2140728 7/29/2014 3:20 AM bp-67bf31a0-d6ee-4866-ac8b-f90a02140728 7/28/2014 10:23 PM bp-333694c4-903d-4dd8-b236-4a8fd2140727 7/27/2014 4:27 PM bp-9cd23f3e-bef8-4149-a0de-ef2732140726 7/26/2014 11:05 PM bp-94153216-6ee1-4de9-b38b-0965a2140726 7/26/2014 6:13 PM bp-e47e5d79-02cc-4e6d-815b-ac6562140725 7/25/2014 9:30 PM bp-8399a5a3-50e6-4be0-af68-3c9922140725 7/25/2014 8:46 PM bp-b154713d-1271-41ea-b3af-d35832140712 7/12/2014 2:59 PM bp-0be06357-0906-4706-ba0f-256772140711 7/12/2014 2:38 AM 4e4eb7c2-db34-4e8e-afb5-673177095a8f 7/11/2014 8:58 PM 09ad0b3b-74f6-43d9-b9bf-c4e9656a872b 7/11/2014 8:55 PM cb1e0861-65c6-4c1f-a509-925d609f08dc 7/10/2014 3:43 AM 0bd8abd9-f3fd-4e6d-9781-83c98714e42a

I had encountered lots of crashes during my internet browsing a days ago and until this moment of time why is it happen? Below are the record of crashes from latest to oldest.Hope you can help resolve my trouble here, thank you! bp-38a6e93a-c980-4ae8-87b1-ed7392140802 8/2/2014 9:50 PM bp-0494eacc-d2cb-48c7-a1ea-d06a42140801 8/2/2014 2:27 AM bp-3673dc64-3b93-475c-b891-f886e2140801 8/2/2014 1:47 AM bp-b1e39f58-62e8-44c5-936c-c24842140801 8/2/2014 1:44 AM bp-ab8e09f9-cf0d-41a6-9f6a-21c7a2140801 8/2/2014 1:18 AM 748df40f-0a97-47ae-8300-fc2482b4cac1 8/1/2014 5:46 AM bp-146e2b2c-1603-44ae-8af2-1f8752140729 7/30/2014 3:47 AM bp-b656ba47-4f38-499d-a442-28d602140729 7/30/2014 3:17 AM bp-7da8f1ad-f64d-4bc3-9b41-c89dd2140729 7/30/2014 12:17 AM bp-66caf07d-c3d6-4adc-a4d7-6b5c12140729 7/29/2014 8:16 PM bp-b7d66a95-641f-4860-bae1-060982140729 7/29/2014 6:49 PM bp-b4a7a0d7-33b8-4974-ab3e-0de0d2140728 7/29/2014 3:20 AM bp-67bf31a0-d6ee-4866-ac8b-f90a02140728 7/28/2014 10:23 PM bp-333694c4-903d-4dd8-b236-4a8fd2140727 7/27/2014 4:27 PM bp-9cd23f3e-bef8-4149-a0de-ef2732140726 7/26/2014 11:05 PM bp-94153216-6ee1-4de9-b38b-0965a2140726 7/26/2014 6:13 PM bp-e47e5d79-02cc-4e6d-815b-ac6562140725 7/25/2014 9:30 PM bp-8399a5a3-50e6-4be0-af68-3c9922140725 7/25/2014 8:46 PM bp-b154713d-1271-41ea-b3af-d35832140712 7/12/2014 2:59 PM bp-0be06357-0906-4706-ba0f-256772140711 7/12/2014 2:38 AM 4e4eb7c2-db34-4e8e-afb5-673177095a8f 7/11/2014 8:58 PM 09ad0b3b-74f6-43d9-b9bf-c4e9656a872b 7/11/2014 8:55 PM cb1e0861-65c6-4c1f-a509-925d609f08dc 7/10/2014 3:43 AM 0bd8abd9-f3fd-4e6d-9781-83c98714e42a

All Replies (2)

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Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Modified by iamjayakumars

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hello, this type of crash is usually associated to malware or other unwanted programs that are active on your computer.

please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

Troubleshoot Firefox issues caused by malware