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My Firefox account has been locked

Firefox Sign in failure
Paul replied 1 สัปดาห์ก่อน
arefe 1385
arefe 1385

Hello Mozilla Support,

My Firefox account has been locked because the confirmation email was returned.

My Gmail address is active and I can receive emails normally.

Please help me unlock my existing Firefox account and resend the confirmation email.

I would like to recover my account and keep my synced data.

Thank you.

Hello Mozilla Support, My Firefox account has been locked because the confirmation email was returned. My Gmail address is active and I can receive emails normally. Please help me unlock my existing Firefox account and resend the confirmation email. I would like to recover my account and keep my synced data. Thank you.

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Paul
Paul
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  • 10 สุดยอดผู้มีส่วนร่วม

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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