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I purchased the Mozilla VPN a week or 2 ago and it seems unfair that now it's free and I wasn't informed that it was going to be free, or else I would have waited and not spent 100$. Am refunds possible?

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

VPN app was hanging up another app so I turned off VPN to complete my transaction. Now, when I turn it back on, it asks me to sign up or log in. Either option takes me to a screen I’ve never seen before. Attaching screenshot.

Yes I tried deleting/reinstalling the app.

About ready to switch to proton

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? Should I be doing something else to report the bug?

Mozilla does not provide telephone support, does not charge for downloads, upgrades or technical support and does not endorse any company that does. Companies that ask for payment or personal information for installing, updating or providing support for Firefox or Thunderbird are not affiliated with Mozilla and should be avoided.

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Dear

   Backend team please solve this issue 

And this brouser application is very poor clearity and justify this application

Please do the needful

AsAp

Thank you Kuber Singh

I have placed a question, did not get any response and can't even find my questiomn. Cost me masses of time to scrol throughj the forum

How can I find my questiomns

Why is it that you don't have a download button for your VPN? When I try to download it, it tells me to pay again and again even though I'm already a fixed monthly payment.

Bonjour, L'extension Mozilla VPN refuse de s'ouvrir lorsque je clique sur le pavé bleu. Je ne sais pas quoi faire. Avez-vous une solution avant que je demande le remboursement de mon achat? Merci de répondre à ce second message Didier Bary [email removed]@sfr.fr