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I am in Bogota Colombia visiting my family and want to book a flight Bogota to Santa Marta but Mozilla doesn't allow me to book in colombian pesos but in American doblarse as if I was the US at the moment.

When sending a message, the email reaches the recipient but is not saved in the sender’s account. This email is not displayed anywhere — neither in the web version nor in Thunderbird. Please help resolve the issue.

Xfinity email service required me to change my password (security issue?). I went through the process but when I attempted to change my password in TB, it required me to change both the imap and smtp servers separately.

Apparently this is normal for TB. But this is radically different from other email systems. Most allow me to change the password once and it propagates to both the imap and smtp servers.

Am I missing something. If not, why does TB do it this way? This is extremely frustrating and unexpected for many people, I would think.

Oh, this is especially frustrating because I'm in a situation where two of my three Xfinity email accounts are repeatedly requiring a password change. I'm still trying to get to the bottom of that with Comcast.

Hi Mozilla team,

I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many cases, websites fail to load properly or get stuck indefinitely, even though my internet connection is working normally.

I’m experiencing these issues on the latest version of Windows 11 with the latest version of Firefox. This has become quite frustrating and significantly affects my daily browsing experience.

I hope the Firefox team can investigate these stability and website-loading issues and provide a fix soon. Firefox used to be much more reliable, but recently the overall experience has been very disappointing.

Thank you.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

I'd like to try out the built-in VPN, but can't find it. I've seen many older posts about this, but nothing recent. It's now August of 2026.

I'm using Firefox 154.0.1 on Android 16. I'm in the United States.

I'm logged into my browser with my Firefox account. I know it's working as I can open browser tabs between my mobile device and other devices using my account.

I'm not seeing the built-in VPN feature.

"VPN" does not appear in Settings as described in https://support.mozilla.org/en-US/kb/mobile-android-vpn

By comparison, attached is a screenshot of what I have in Settings > Privacy and Security.

Any guidance?

I installed Firefox and Firefox Beta on my Samsung Galaxy Tab S10 Ultra tablet. It will not let me log into my Firefox account. When I try scanning the QR Code from Firefox on my Windows Device, it scans the QR Code, but nothing happens. If I click log in with "email" nothing happens. I am signed in on my Windows Computer no problem, but Android will not let me on my Tablet, but let me log in on my Samsung Z Fold 7 Android phone. My Tablet is running Android 16 with Samsung UI 8.5, everything is up to date.

In the previous version, whenever I clicked sync, my browsing history was updated automatically. Why is this no longer working after the recent update?

I always use Firefox on my 2 devices (PC & laptop) and keep them synced. However, after the latest Firefox update, the sync feature stopped working. My Firefox history from the past two days/yesterday on my PC has not been synced or imported to my laptop

I use the setting brower.search.widget.new = false to customize my search bar. Since the latest update of Firefox (Firefox 154), I noticed that spacing between search results is larger and I don't like it as much. I am hoping to revert to the previous version where the spacing is more tight and easier to navigate. The first pic is Firefox 154 and the second is a previous version (147).

I recently made a backup (via the option under Account and sync in the settings), as I was switching to a new OS. Unfortunately, when selecting the backup in the new OS, I am greeted with the error message:

This file isn’t working. Try picking a different file.

According to this, my file is corrupted. Is there anything I can do to fix this, or have I just lost all my data? I no longer have access to the profile files in the original OS.

The edit tool bar to set bold, text color and text sze under the "+ new message" is missing. How do I fix?

Question from Jack Anema. , EMail [redacted email from public]

Not a question.

I needed to file a bug report so I went into settings to figure out what version I was on, only to be met with this useless view (see attached).

"About Firefox" contains no information whatsoever about Firefox. Who made this choice, and why? How is "let's show nothing at all on this page" a decision a product has made?

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stopped working now for some days.