Hey Trinittie, which version of Firefox are you at? And where do you download Firefox from?

I downloaded Firefox directly from the Firefox website onto my laptop. I am using the latest version, which I just reinstalled today. It is version 151.0 file version 151.0.0.2151.0.0.275 installed today 5/1926 @ 12:37 pm EST

Thanks Trinittie, there was an issue with facebook before but it was fixed on the last update. Are you able to open it in other browsers? Also you wrote " It says to open Dacwbook and click the lock" where does it say that? Is this a pop up? Can you take a screenshot?

I am able to kind of open Facebook in Chrome, but it does not function well there. This is why I switched to Firefox initially years ago. As for the instructions advising me to click on the lock screen, this was found in a Google search asking why Facebook was being blocked and also why Facebook won't load in Firefox. Both times I got the same instructions. I have attached a screenshot.

When I try to access Facebook, I open a new tab and/or window, type in either just Facebook or the full address of www.facebook. com and hit enter. The list for Facebook comes up, I click on it, and nothing happens. I have attached a screenshot of this as well. I do not have any shortcut tabs for Facebook anymore. I deleted those thinking those may be corrupt. As of this reply I still cannot access Facebook on Firefox. I can access all other websites, just not Facebook. It seems like it is being blocked somehow but I cannot find out how to fix it.

Thanks Trinittie, I think that there is indeed something in your Firefox that is blocking Facebook. Let's try to find out together. <!-- CONTRIBUTOR NOTE: 1. Check whether the question contains an exact URL / site name. If not, ask for it. 2. If you can, try to reproduce the issue in a browser different from Firefox. If it also reproduces itself there, then it's not a Firefox issue. Explain it to the OP. If it doesn't, proceed to step 3. 3. If you can, try to reproduce the issue in a CLEAN PROFILE. If it's reproducible, please report it yourself on WebCompat (https://webcompat.com/issues/new), preferably with your GitHub account, or directly on Bugzilla (https://bugzilla.mozilla.org/enter_bug.cgi?product=Web+Compatibility&component=Site+Reports). 4. If the issue doesn't reproduce itself, or you can't try that (e.g., when an account on the problematic website is needed), proceed to the steps below. --> # Please check if you have [[Enhanced Tracking Protection in Firefox for desktop|Enhanced Tracking Protection]] (ETP) enabled. You can do that by clicking the shield [[Image:Fx89ShieldIcon]] icon in the left part of the address bar. #* If ETP is enabled, try disabling it. # If the problem is not fixed, try [[How to clear the Firefox cache|clearing Firefox cache]]. # If it does not help, try [[Clear cookies and site data in Firefox|clearing cookies and data]] for the website you experience troubles with (''warning: you will be logged out on this website''). # If it also does not help, try [[Diagnose Firefox issues using Troubleshoot Mode|running Firefox in Troubleshoot Mode]]. If the problem doesn't persist, please follow the steps from [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems | this article]] to troubleshoot further. # If nothing from the above helps, try [[Manage Firefox profiles|creating a new Firefox profile]] and check if the issue persists there. If it doesn't, you can [[Restore bookmarks, passwords and data from an old Firefox profile|start copying files from your old profile to the new one]] to identify which one causes the issue. See [[About your important data and their files|this article]] on what files to copy. #* If nothing from the above help, that's a compatibility issue. I can help with submitting a bug for you. Does any of the above help? Looking forward to your update on how it goes! <!-- Some additional troubleshooting steps What kind of ETP setting do you have? To find out, go to ''about:preferences#privacy'' and let us know if you set it to Standard/Strict/Custom. '''Check if the issue is caused by Total Cookie Protection (TCP)''' <i>'''WARNING from the moderator team:''' ''Changing Firefox pref from the about:config page can sometimes break Firefox or cause strange behavior. You should only do this if you know what you're doing. Please read [[Firefox advanced customization and configuration options]] to learn more. '' </i> * Go to about:config and check if the pref “''network.cookie.cookieBehavior''” is set at 5, which means that TCP is enabled together with ETP. If the pref value is not 5, then the issue is not TCP-related. * Set the pref “''network.cookie.cookieBehavior''” to 4 and check if the issue still exists. If the issue disappears, then it is a TCP breakage. In that case, you can file a report through [https://mzl.la/anti-tracking-breakage Bugzilla] or reach out to the [https://matrix.to/#/#anti-tracking:mozilla.org #anti-tracking] team on Matrix. -->

I have tried all of the above and am still not able to fully access Facebook. The first 4 steps were ones I have done numerous times, but I tried them again. They did not change anything, so I created a new profile. I was able to bring Facebook up, but not fully. No graphics load at all and when I tried to click on a random item, the page went blank and I am not able to access it now. I was able to take a screenshot of what loaded prior to me being locked out again. I have even uninstalled my virus protector in case that was the issue, it did not help. I even ran a restore point on my laptop to a prior point last week when everything worked fine, yet this did not help either. Below is the screenshot on the new profile prior to Facebook being blocked and/or crashing, whichever the case may be.