Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why did I receive an email saying my Mozilla account would be closed in 7 days unless I signed in?

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by James
  • தீர்வுற்றது

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

I received an email that said my account would be closed in 7 days unless I signed in. I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me. Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

https://support.mozilla.org/en-US/kb/mozilla-account-deletion-inactivity

What a Mozilla Account is used for besides this support.mozilla.org site. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account#w_what-services-can-i-use-with-a-mozilla-account

It is possible to use the Mozilla Firefox web browsers without using a Mozilla Account for anything. If the email was about the Mozilla Account you are using to post this thread then you should be fine now as it will be considered logged in and active. If you do not log into a Mozilla Account for two plus years then it may be deactivated due to being inactive.

Read this answer in context 👍 1

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

https://support.mozilla.org/en-US/kb/mozilla-account-deletion-inactivity

What a Mozilla Account is used for besides this support.mozilla.org site. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account#w_what-services-can-i-use-with-a-mozilla-account

It is possible to use the Mozilla Firefox web browsers without using a Mozilla Account for anything. If the email was about the Mozilla Account you are using to post this thread then you should be fine now as it will be considered logged in and active. If you do not log into a Mozilla Account for two plus years then it may be deactivated due to being inactive.

James மூலமாக திருத்தப்பட்டது

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.