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Cannot access certain websites

  • 5 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by dcmcghee1

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try to install this extension and turn it on for chrome-only websites: Chrome mask

(ref /questions/1460490)

Read this answer in context 👍 1

All Replies (5)

Can you show what you're getting when trying to access the site. It works for me. see screenshot

Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Last step if needed, you can refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Helpful?

Just learned that PG&E now no longer supports FF. Unusual as all their other webpages work except for when I try to login.

https://www.pge.com/en/accessibility/supported-browsers.html?vnt=supported-browsers#tabs-281f6d0cf8-item-5d2127a6b9-tab

Disappointing but then again it is PG&E.

As a reminder to anyone outside of California, this is the utility that was directly responsible for the most destructive wildfire in California's history.

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try to install this extension and turn it on for chrome-only websites: Chrome mask

(ref /questions/1460490)

Helpful?

I just installed it minutes ago. Seems to be working.

Thanks.

Helpful?

This was what I was getting before.

Edit: I should point out that this is what I got after numerous attempts of looking at a blank screen when I was having issues. Not anymore though.

dcmcghee1 மூலமாக திருத்தப்பட்டது

Helpful?

கேள்வி எழுப்பு

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