When I receive an email with a link why can I not load the page when I click on the link?
I am using 75.0 (64 bit) and when I click on a link in an email Firefox opens but will not connect to the site. All I get is a blank screen and a message in the top left corner saying "new tab". I have has similar problems using my bookmarks and have found that clearing my cache sometimes allows me to connect.
All Replies (3)
Is Firefox otherwise working properly? How are you opening your e-mail? Firefox, other program . . .
Firefox is slow, I have found that every time I open it I have to delete my history and then it will connect when I click on a bookmark. I use Outlook, open the email and click on the link in the email. Firefox opens, but all I get is a blank screen.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?