Can't see the new version of the website after clearing cache and history
I am updating images and changing my location but FF still shows me old images. I have cleared the cache and history but nothing worked. For location thing, I switched my location from NY to HI and back to NY but my browser still shows content from HI not from HI. I was trying to find the solution but all the solutions I saw didn't worked at all. Does anyone help me with this? Our website is on Adobe CQ.
Thanks.
All Replies (3)
Using Ctrl+Shift+r should reload the page bypassing cached files. If you still see the same content, there may be an upstream cache that is retaining the old files.
To test whether there might be a problem with a setting or add-on, could you do a two-minute experiment?
Create a new Firefox profile
A new profile will have your system-installed plugins and extensions (e.g., Flash and security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
When creating a new profile, I recommend using the default location suggested, and to avoid data loss, not re-using any existing folder. Before deleting unneeded profiles, I suggest making a backup first in case something were to go wrong.
Does the site work normally in a new profile?
It worked but the images in the dropdown menu are not showing up. This is the link twc.com. You can check NY (10001) or HI (96801) zip codes.
If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.
If images are missing then check that you aren't blocking images from some domains.
- Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
- Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
- Check "Tools > Page Info > Media" for blocked images
- Select the first image link and use the cursor Down key to scroll through the list.
- If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.
Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also: