Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting box says 'Do you use Yahoo toolbar on multiple computers' cant get rid of box. Wont accept input or close!

  • 2 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 11 views
  • Last reply by mrscrocodile

The box has two buttons. One says 'save to my Yahoo!ID' the other says 'no thanks, just save to this computer'. I can press each button but nothing seems to happen. The only way to get rid of the box is to close firefox. I am using an HP s5713w-b and windows-7. I downloaded the firefox with the Yahoo enhancements.

The box has two buttons. One says 'save to my Yahoo!ID' the other says 'no thanks, just save to this computer'. I can press each button but nothing seems to happen. The only way to get rid of the box is to close firefox. I am using an HP s5713w-b and windows-7. I downloaded the firefox with the Yahoo enhancements.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

I found it helpful to simply uninstall the Yahoo! Toolbar for Firfox. Instructions below:

http://help.yahoo.com/l/us/yahoo/toolbar/toolbar1ff/basics/general-07.html