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Firefox Sync Empty

sakibshovon62

Hi Firefox Support Team, I have been using Firefox Sync for almost 5 years without any issues. Every time I reset my PC, I simply log into my Firefox Account, and all my saved passwords, bookmarks, and sync data restore automatically. However, after my latest PC reset, I logged into my usual Firefox account, but none of my saved passwords or bookmarks were restored. The sync seems completely empty. I did not reset or change my account password before or after this process. Could you please check if my account data is still stored on the Sync servers, or help me understand if there was any server-side glitch during the sync fetching process? This account contains critical passwords collected over the last 5 years. Account Email: sakibshovon62@gmail.com

Hi Firefox Support Team, ​I have been using Firefox Sync for almost 5 years without any issues. Every time I reset my PC, I simply log into my Firefox Account, and all my saved passwords, bookmarks, and sync data restore automatically. ​However, after my latest PC reset, I logged into my usual Firefox account, but none of my saved passwords or bookmarks were restored. The sync seems completely empty. I did not reset or change my account password before or after this process. ​Could you please check if my account data is still stored on the Sync servers, or help me understand if there was any server-side glitch during the sync fetching process? This account contains critical passwords collected over the last 5 years. Account Email: sakibshovon62@gmail.com

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