Request to Update Email Address – Lost Access to ProtonMail
Hello,
I hope you are doing well.
I am contacting you regarding my Firefox account, which is currently registered with my ProtonMail email address that I no longer have access to.
Unfortunately, my ProtonMail account has been permanently disabled, and I am unable to receive any verification emails.
I would like to request your assistance in updating my account email address to a new one.
I can confirm that I am the rightful owner of the account and I am willing to provide any information necessary to verify my identity, such as:
Previous account details Login activity Devices used Any additional verification you may require
Additionally, I am currently located in Iran, where due to recent internet restrictions and instability, I have had to rely on VPN services, which may have contributed to unusual activity patterns.
I would really appreciate any help or alternative verification process you can provide in this situation.
New email address: intelligentquantum@gmail.com
Thank you for your time and support.
Best regards, Hamed