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Optus (Australia) emails can't be sent or received my Optus wifi internet connection.

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  • Last reply by grahaman@optusnet.com.au

Optus (Australia) emails can't be sent or received by Thunderbird on my PC via my Optus wifi internet connection. I can use emails on my phone via mobile data with wifi turned off (different email client on the phone, though). Optus checked all the settings on my PC with me and they are all correct. They insist that it is a Thunderbird issue (doubtful, IMHO) and that I contact you. Is there an issue with Thunderbird connecting with Optus email? If so. is there any resolution to the issue? If not, can you confirm no problem from your end so I can get back to them (again!)

Optus (Australia) emails can't be sent or received by Thunderbird on my PC via my Optus wifi internet connection. I can use emails on my phone via mobile data with wifi turned off (different email client on the phone, though). Optus checked all the settings on my PC with me and they are all correct. They insist that it is a Thunderbird issue (doubtful, IMHO) and that I contact you. Is there an issue with Thunderbird connecting with Optus email? If so. is there any resolution to the issue? If not, can you confirm no problem from your end so I can get back to them (again!)

All Replies (1)

Also tried bypassing the wifi and connected by ethernet. Same issue.

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