Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Hi Paul thanks for answering. hmmm nope not using it for backup. I have mediafire for that. I am just trying to retrieve my bookmarks and passwords, as firefox saved them at least on my other laptop. I already know that all is lost that I didn't move to iCloud, mediafire, or google photos. :( I guess I thought all my bookmarks were a Firefox thing, and when I downloaded firefox on this device they would all show. When I bought a new laptop last time, they did. Thank for answering

Paul, I didn't even think of my tablet. I will try that. I think ALL my bookmarks at least, are there. Thanks