Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Credit Card Auto-Fill

  • 8 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by amreuben

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)? Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)? Would be very grateful for any help please? With thanks, Alex

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you TyDraniu. Unfortunately, JP didn't work?

There are 2 settings saying 'false', ending 'hidui' – is this important please?

Read this answer in context 👍 0

All Replies (8)

  1. Enter about:config in the address bar and search for extensions.formautofill.creditCards.
  2. Check if enabled = true and if supportedCountries list contain your country.

Hi,

Thanks for the quick reply. It was already 'true'?

Have aslo changed eg: app.normandy.startupRolloutPrefs.extensions.formautofill.creditCards.hideui

Will try a restart?

With thanks,

Alex

Check the supportedCountries list.

Hi thank you, did that. GB is supported.

Maybe it switched somehow to Japan. Try to add JP to the list.

TyDraniu மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you TyDraniu. Unfortunately, JP didn't work?

There are 2 settings saying 'false', ending 'hidui' – is this important please?

Hi,

It's working now TyDraniu & not sure why but thank you – think adding 'JP' may have worked at 2nd attempt/2nd restart – not sure?!

Have a good day & thank you for your time,

Alex