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Firefox Android app doesn't recognize it's own scan

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  • Last reply by Paul

Big MF
Big MF
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Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch "scan" button at lower frame of Firefox 

    Android app, scan code on laptop. Check.

Error message: "Did you use the system camera? You must pair from within a Firefox app." No, I did not use system camera. Yes, I did activate it from the firefox app/scan button - REPEATEDLY. Somehow, firefox does not recognize it's own activation of my system camera. Please help, I need the bookmarks off my phone and onto laptop. Thank you.

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch "scan" button at lower frame of Firefox Android app, scan code on laptop. Check. Error message: "Did you use the system camera? You must pair from within a Firefox app." No, I did not use system camera. Yes, I did activate it from the firefox app/scan button - REPEATEDLY. Somehow, firefox does not recognize it's own activation of my system camera. Please help, I need the bookmarks off my phone and onto laptop. Thank you.

All Replies (1)

Paul
Paul
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Hi

You may wish to consider using the email method to connect your Android device to your Firefox Account.