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Firefox Browser not Opening up with "Mozilla Crash Reporter" Error Dialogue

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  • Last reply by FredMcD

Andy Yao
Andy Yao
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Firefox Browser not Opening up with "Mozilla Crash Reporter" Error Dialogue

Uninstalled Mozilla Firefox from Control Panel; Deleted all Mozilla folders from App Data and Program Data folder; Deleted all Mozilla related folder and items from Registry; Rebooted and re-installed Firefox, still got the Mozilla Crash Reporter error window.

Firefox Browser not Opening up with "Mozilla Crash Reporter" Error Dialogue Uninstalled Mozilla Firefox from Control Panel; Deleted all Mozilla folders from App Data and Program Data folder; Deleted all Mozilla related folder and items from Registry; Rebooted and re-installed Firefox, still got the Mozilla Crash Reporter error window.

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FredMcD
FredMcD
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In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We
need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them.
Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see;
https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support