Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 39.0 crush after update

  • 7 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by vadimkoposov

Hi! After i update my FF to 39.0 it's crush every several min. 1/ i refresh it and delete add-ons, 2/ i reinstall FF and even delete "mozilla" folder. It's happen again and again! I can't understand, why it's happen cause never something like this have been before. I have Linux Mint Cinnamon17.1. If u have similar problem or have a tips - give me know please, cause it's awful restart FF every several min! Thanks!

Hi! After i update my FF to 39.0 it's crush every several min. 1/ i refresh it and delete add-ons, 2/ i reinstall FF and even delete "mozilla" folder. It's happen again and again! I can't understand, why it's happen cause never something like this have been before. I have Linux Mint Cinnamon17.1. If u have similar problem or have a tips - give me know please, cause it's awful restart FF every several min! Thanks!

All Replies (7)

I think this is because of flash player,as it seems to be outdated . Are you able to send the crash report from : Open Menu >Help > Troubleshooting Information >Crash Reports for the Last 3 Days with prefix of br...xxxxx-xxxx .

it's fall down almost 10 times for 10 min in safe mode too ((

I delete adobe flash player plugin. Let's see.

Since I am windows user ,so I can't do more with this,however put a bug and let know our contributors about this from here :https://bugzilla.mozilla.org/enter_bug.cgi

For Info on how to fiel a bug See this " https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines .

So, adobe flash player haven't relation to this problem. It's crash without afp.. so, i'll be use chromium and may be update of FF will solve this problem.