Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't use keyboard shortcuts while on Netflix

If I'm watching something on Netflix, I can't seem to use keyboard shortcuts for Firefox. For example, I can't use ctrl + T/N to open a new tab or window. What's happening?

If I'm watching something on Netflix, I can't seem to use keyboard shortcuts for Firefox. For example, I can't use ctrl + T/N to open a new tab or window. What's happening?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

My guess is this:

If you click any controls in an area of the screen controlled by a plugin (such as Silverlight or Flash), the plugin will take the focus and typically continue to intercept keyboard actions. Usually, clicking a blank area of the page will return the focus to the browser itself, but sometimes this doesn't work and you need to use the mouse to change tabs and change back in order to regain control. Or if you use the Windows shortcut Alt+Tab to change to a different window and then Alt+Tab back to Netflix, that might also work (and avoids having to use the mouse).

Does that help at all?

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

My guess is this:

If you click any controls in an area of the screen controlled by a plugin (such as Silverlight or Flash), the plugin will take the focus and typically continue to intercept keyboard actions. Usually, clicking a blank area of the page will return the focus to the browser itself, but sometimes this doesn't work and you need to use the mouse to change tabs and change back in order to regain control. Or if you use the Windows shortcut Alt+Tab to change to a different window and then Alt+Tab back to Netflix, that might also work (and avoids having to use the mouse).

Does that help at all?