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I am trying to log in to my MSN Hotmail e-mail account, and after entering my login info, I get the error message that Firefox cannot find the server. Why not?

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WindsorJulie
WindsorJulie

When trying to log into my MSN Hotmail account (@msn.com), after I enter my credentials, Firefox gives me an error message that "Firefox can't find the server at blu152.mail.live.com". I am able to log in easily from the same computer using Internet Explorer. I think this problem just started yesterday. Why is Firefox unable to connect to my e-mail account?

When trying to log into my MSN Hotmail account (@msn.com), after I enter my credentials, Firefox gives me an error message that "Firefox can't find the server at blu152.mail.live.com". I am able to log in easily from the same computer using Internet Explorer. I think this problem just started yesterday. Why is Firefox unable to connect to my e-mail account?

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cor-el
cor-el
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Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"