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My keyboard sound buttons no longer work in Firefox 13.1

philipp replied
duckypwns

Ever since the most recent firefox update, if I want to turn down a youtube video using my keyboard sound control buttons, I have to unselect my firefox window. Any solution for this?

Ever since the most recent firefox update, if I want to turn down a youtube video using my keyboard sound control buttons, I have to unselect my firefox window. Any solution for this?

All Replies (1)

hello, i think this is caused by the update of adobe's flash plugin to version 11.3 which has introduced a socalled protected mode, which apparently is breaking the transmission of hotkey input back to the operating system when flash has focus.

you could try disabling protected mode in flash or downgrading to a prior version.