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Imetatuliwa Archived

FF5 does not correctly load, but IE9 does: https://twnyc.convergentcare.com/twnyc/validateSelfCareCustomer.do?action=initialize

Firefox
stevedbmw replied
stevedbmw
stevedbmw

FF5 does not correctly load this URL, FF3 and FF4 did. Currently works with IE9

FF5 does not correctly load this URL, FF3 and FF4 did. Currently works with IE9

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Suluhisho teule

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

stevedbmw
stevedbmw Mwenye swali

RELOAD bypassing cache worked, thanks