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Amazon A to Z login and passkey are not working correctly in Firefox for Android.

Firefox kwa Android Passkeys
Paul replied 2 weeks ago
Hayad Asad
Hayad Asad

Hello, I am using Firefox for Android to log in to my Amazon A to Z account. Amazon recommended using Firefox as my default browser after a Chrome update. However, I am having problems with the passkey/login. I have also received an error saying that the identity does not match, and I previously reached the maximum number of passkeys. Could you please help me check whether Firefox for Android supports Amazon A to Z passkey login correctly and tell me what settings I should check?

Hello, I am using Firefox for Android to log in to my Amazon A to Z account. Amazon recommended using Firefox as my default browser after a Chrome update. However, I am having problems with the passkey/login. I have also received an error saying that the identity does not match, and I previously reached the maximum number of passkeys. Could you please help me check whether Firefox for Android supports Amazon A to Z passkey login correctly and tell me what settings I should check?

All Replies (3)

Hayad Asad
Hayad Asad Mwenye swali

Hello, I am using Firefox for Android to log in to Amazon A to Z. Amazon recommended Firefox after a Chrome update. However, my passkey/login is not working. I received an “identity does not match” error, and I also previously reached the maximum number of passkeys. Could you please tell me which Firefox settings I should check to fix this issue?

Hayad Asad
Hayad Asad Mwenye swali

Hello, I am using Firefox for Android to log in to Amazon A to Z. Amazon recommended Firefox after a Chrome update. However, my passkey/login is not working. I received an “identity does not match” error, and I also previously reached the maximum number of passkeys. Could you please tell me which Firefox settings I should check to fix this issue?

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Do you have any add-ons installed in Firefox for Android?

What level of Enhanced Tracking Protection do you have set?

Uliza swali

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