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Firefox says not responding-won't open.

Firefox Accessibility
jbr replied
Erbe
Erbe

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of screen that Firefox is not responding and stays that way. Refreshed, restarted, pressed delete cache and nothing will correct this. No issue for years until last week so please fix or advise how to do so. Thanks. Herb [redacted email from public]

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of screen that Firefox is not responding and stays that way. Refreshed, restarted, pressed delete cache and nothing will correct this. No issue for years until last week so please fix or advise how to do so. Thanks. Herb [redacted email from public]

Modified by James

All Replies (1)

jbr
jbr
  • Top 10 Contributor

Is that something the site shows, the browser puts in a banner, or the system raises in a dialog? Would you be able to capture that as a screen shot and upload it here?

Is it perhaps a bar saying something as this? Warning Unresponsive script - What it means and how to fix it

When you restart Firefox into Troubleshoot Mode (from Help menu), does it happen in that mode as well?

Uliza swali

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