Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting an Authentication Required window after deleting an account and making sure that password is not among the saved passwords, there are no traces of the website or the account. How can I fix it?

  • No replies
  • 0 wana tatizo hili
  • Open
jdetconsulting
jdetconsulting

I have deleted an email account, then I made sure that the saved password and any traces of the account are gone, but every time I launch the program a window pops up with this message:

Authentication Required - Mozilla Thunderbird https://ha1012.raiolanetworks.es is requesting your username and password. (and the account I had before deleting it)

How can I stop that window from appearing again?

Thanks!

I have deleted an email account, then I made sure that the saved password and any traces of the account are gone, but every time I launch the program a window pops up with this message: Authentication Required - Mozilla Thunderbird https://ha1012.raiolanetworks.es is requesting your username and password. (and the account I had before deleting it) How can I stop that window from appearing again? Thanks!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.