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No folder available on thunderbird mobile

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  • Last reply by Platform34
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urban
urban

Im on thunderbird version 13.0 and no matter what i do i can't get folders to show. For the gmail account there is no problem but for my work domain i deleted, an dmconfigure with QR code, manually, uninstalled the app. I can't get it right. On my desktop thunderbird works everything fine. It used to work on mobile but for tha last month atleast i cant get it to work. Thank you

Im on thunderbird version 13.0 and no matter what i do i can't get folders to show. For the gmail account there is no problem but for my work domain i deleted, an dmconfigure with QR code, manually, uninstalled the app. I can't get it right. On my desktop thunderbird works everything fine. It used to work on mobile but for tha last month atleast i cant get it to work. Thank you
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Platform34
Platform34
  • Top 25 Contributor

Hi Urban

Have you tried refreshing the folder list? Account > manage folders > 3 dot menu > refresh folder list

Your image shows the standard Imap folders are unassigned: "None". Clicking each will normally display a list of folders to select from. Is your list empty?

Can you confirm your connecting via an Imap connection and is the Inbox and Outbox available?

Uliza swali

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