Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adding a new account with password

  • 1 jibu
  • 0 wana tatizo hili
  • 19 views
  • Last reply by david

more options

I want to add school e-mail account to Thunderbird cause I already use Thunderbird for my private e-mail. If I try to connect the school e-mail account to Thunderbird, it loads and loads and loads but never gets the IMAP and SMTP settings from the server. It tried to add the account in a new install of Thunderbird in a virtual machine and there was the password input at the start to the usual name and e-mail input, when adding a new account. There it worked and Thunderbird got the settings from the server. But I don't want to access my school e-mail account via a virtual machine. I want access through my own PC. So it looks like the server needs the password from Thunderbird to get the settings but there is no way to input it before requesting the server. Or is it? Thanks for help in advance.

I want to add school e-mail account to Thunderbird cause I already use Thunderbird for my private e-mail. If I try to connect the school e-mail account to Thunderbird, it loads and loads and loads but never gets the IMAP and SMTP settings from the server. It tried to add the account in a new install of Thunderbird in a virtual machine and there was the password input at the start to the usual name and e-mail input, when adding a new account. There it worked and Thunderbird got the settings from the server. But I don't want to access my school e-mail account via a virtual machine. I want access through my own PC. So it looks like the server needs the password from Thunderbird to get the settings but there is no way to input it before requesting the server. '''Or is it?''' Thanks for help in advance.

Chosen solution

Sometimes the new setup wizard has problems. try this: go to settings>general and untick the experimental setup wizard and retry the account setup. see attached.

Read this answer in context 👍 1

All Replies (1)

more options

Suluhisho teule

Sometimes the new setup wizard has problems. try this: go to settings>general and untick the experimental setup wizard and retry the account setup. see attached.

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.