Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

I set up autoconfig but %EMAILADDRESS% doesn't work

Thunderbird Account management
Ya Ma replied 1 year ago
Ya Ma
Ya Ma

I created and uploaded autoconfig-v1.1xml as shown below. When I add an account in Thunderbird, information such as the server name is retrieved as configured, but only the part of the username before the @ sign is displayed, not the domain name.


<clientConfig version="1.1"> 

 <emailProvider id="********">
   <domain>********.com</domain>
   <displayName>Mail Server</displayName>
   <displayShortName>Organisation ********</displayShortName>
   <incomingServer type="pop3">
     <hostname>pop3.********.com</hostname>
     <port>110</port>
     <socketType>STARTTLS</socketType>
     <username>%EMAILADDRESS%</username>
     <authentication>password-cleartext</authentication>
   </incomingServer>
   <outgoingServer type="smtp">
     <hostname>smtp.********.com</hostname>
     <port>587</port>
     <socketType>STARTTLS</socketType>
     <username>%EMAILADDRESS%<</username>
     <authentication>password-cleartext</authentication>
   </outgoingServer>
 </emailProvider>

</clientConfig>

The version of Thunderbird is 140.0.1esr (64-bit). I unchecked "Create Accounts in the new Account Hub" and was able to create a new account.

I created and uploaded autoconfig-v1.1xml as shown below. When I add an account in Thunderbird, information such as the server name is retrieved as configured, but only the part of the username before the @ sign is displayed, not the domain name. <?xml version="1.0" encoding="UTF-8"?> <clientConfig version="1.1"> <emailProvider id="********"> <domain>********.com</domain> <displayName>Mail Server</displayName> <displayShortName>Organisation ********</displayShortName> <incomingServer type="pop3"> <hostname>pop3.********.com</hostname> <port>110</port> <socketType>STARTTLS</socketType> <username>%EMAILADDRESS%</username> <authentication>password-cleartext</authentication> </incomingServer> <outgoingServer type="smtp"> <hostname>smtp.********.com</hostname> <port>587</port> <socketType>STARTTLS</socketType> <username>%EMAILADDRESS%<</username> <authentication>password-cleartext</authentication> </outgoingServer> </emailProvider> </clientConfig> The version of Thunderbird is 140.0.1esr (64-bit). I unchecked "Create Accounts in the new Account Hub" and was able to create a new account.

All Replies (1)

Ya Ma
Ya Ma Mwenye swali

Suluhisho teule

I solved it myself.