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Inbox sub-folders disappeared after update to 140 - Ymail account only effected.

Thunderbird Customization
drdos7666 replied
drdos7666
drdos7666

Hi,

I updated to 140 on one windows laptop, since then the Inbox sub-folders of a Ymail account disappear. The weird thing was that on start-up, some were displayed, but disappear one-by-one. Another laptop which was running 120 still had the sub-folders intact. I updated that to 140, and when TB restarted, the sub-folders were displayed, then slowly disappeared, one-by-one. It is only the Ymail account that is effected, we have a couple of Outlook accounts that display their Inbox sub-folders. I have selected "Subscribe", all folders are selected. I've unticked the sub-folders thinking that maybe it would allow me to re-select them, but on a re-start they are still shown as selected.

Hope you have a solution.

Thanks,

b0b

Hi, I updated to 140 on one windows laptop, since then the Inbox sub-folders of a Ymail account disappear. The weird thing was that on start-up, some were displayed, but disappear one-by-one. Another laptop which was running 120 still had the sub-folders intact. I updated that to 140, and when TB restarted, the sub-folders were displayed, then slowly disappeared, one-by-one. It is only the Ymail account that is effected, we have a couple of Outlook accounts that display their Inbox sub-folders. I have selected "Subscribe", all folders are selected. I've unticked the sub-folders thinking that maybe it would allow me to re-select them, but on a re-start they are still shown as selected. Hope you have a solution. Thanks, b0b
Attached screenshots

All Replies (2)

drdos7666
drdos7666 Mwenye swali

Added a screenshot of all folders visible when starting Thunderbird. All the folders under Inbox disappear one-by-one shortly after.

Also, it doesn't affect the Sent sub-folders on the same account.

Modified by drdos7666

drdos7666
drdos7666 Mwenye swali

Suluhisho teule

Hi,

I created a new profile, and added the Ymail account, all sub-folders under the Inbox appeared, and were populated with the existing messages.

I'll wait a while to if it is going to stay that way, and then remove, re-add the account in my existing profile.

Solved, or work-around?

Thanks,

b0b