Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't delete emply folders in Thunderbird

  • 4 majibu
  • 0 wana tatizo hili
  • 16 views
  • Last reply by mwrr

mwrr
mwrr
more options

As everyone using Thunderbird knows, TB folders are displayed in a column down the left side. Four of those folders are named "New Folder With Items" (three with numbers appended to the name). Those folders are empty, and I have no idea how they got there in the first place. I've tried deleting them but they always remain as before. I've attached a screenshot of those folders.

This is not a "serious" problem, just an annoying one. Any ideas how to actually delete those folders?

As everyone using Thunderbird knows, TB folders are displayed in a column down the left side. Four of those folders are named "New Folder With Items" (three with numbers appended to the name). Those folders are empty, and I have no idea how they got there in the first place. I've tried deleting them but they always remain as before. I've attached a screenshot of those folders. This is not a "serious" problem, just an annoying one. Any ideas how to actually delete those folders?
Attached screenshots

All Replies (4)

Ed
Ed
more options

Do they appear when you access your email via the service's web interface?

Helpful?

mwrr
mwrr Mwenye swali
more options

No, only in Thunderbird.

Helpful?

Ed
Ed
more options

See if you can unsubscribe those folders:

In the L. column, R. click the account (just above the Inbox) > Subscribe

Also go to TB menu > Account Settings > Server Settings > click the 'Advanced' buttonand make sure 'Show only subscribed folders' is enabled.

Helpful?

mwrr
mwrr Mwenye swali
more options

This morning, without doing any of the things you suggested, I was able to delete those folders. Why? Who knows...

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.