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Unable to transfer data from Version 128 to 139

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  • Last reply by Wayne Mery

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I am trying to upgrade from 128 esr version to the new 139 version. I tried several ways to transfer data from the old version to the new version - I tried to export and import a the Thunderbird zip file. I also tried to open profile manager and creating a new profile that refers to a copy from my old version. Nothing has worked. In the old Thunderbird 128 version, if I select Help and Troubleshooting Information and then Open Folder next to the Profile Folder I get an error in Thunderbird that it can’t find my profile. I get the same error message when I go to Tools, export and select "open profile folder." This in spite of the fact that the old version continues to correctly display my contacts, tasks and events

After several hours of this, I finally decided to download version 139 using the standard Mozilla set up even though my Thunderbird 128 version is located someplace else. So, at this time I have two working versions of thunderbird on my computer – the old 128 version with all my data and the new 139 version with no data.

I think I need help figuring out which Profile has my contact, calendar and task data. Then I need help getting it to the new version.

Thanks

Luke

I am trying to upgrade from 128 esr version to the new 139 version. I tried several ways to transfer data from the old version to the new version - I tried to export and import a the Thunderbird zip file. I also tried to open profile manager and creating a new profile that refers to a copy from my old version. Nothing has worked. In the old Thunderbird 128 version, if I select Help and Troubleshooting Information and then Open Folder next to the Profile Folder I get an error in Thunderbird that it can’t find my profile. I get the same error message when I go to Tools, export and select "open profile folder." This in spite of the fact that the old version continues to correctly display my contacts, tasks and events After several hours of this, I finally decided to download version 139 using the standard Mozilla set up even though my Thunderbird 128 version is located someplace else. So, at this time I have two working versions of thunderbird on my computer – the old 128 version with all my data and the new 139 version with no data. I think I need help figuring out which Profile has my contact, calendar and task data. Then I need help getting it to the new version. Thanks Luke

Chosen solution

Close any instance of Thunderbird currently running.

Copy the contents of the default-esr profile, i.e. all files and folders underneath the path C:\Users\lsvan\AppData\Local\Packages\MozillaThunderbird.MZLA_h5892qc0xkpca\LocalCashe\Roaming\Thunderbird\Profiles\24tjytvo.default-esr to the path C:\Users\lsvan\AppData\Roaming\thunderbird\profiles\h9pf3zqk.default. The latter is the profile TB139.0 is using by default. Replace any files or folders which may already exist there.

Start TB139. Does your data show up now? If so, uninstall TB128.

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