Update 138 now requires Primary Password
I upgraded to update 138. Thunderbird now requires me to enter a Primary Password. I never set a primary password. I cannot send, receive, or make any changes to Thunderbird.
How do I get out of this situation?
Chosen solution
- Choose Tools -> Developer Tools > Error Console, paste the expression:
openDialog("chrome://pippki/content/resetpassword.xhtml")
- the, press the Evaluate button. That will open a dialog asking you if you want to reset your password. If Evaluate is not seen, press enter key.
- When prompted, press the Reset button.
This also clears any account passwords.
Read this answer in context 👍 1All Replies (3)
Suluhisho teule
- Choose Tools -> Developer Tools > Error Console, paste the expression:
openDialog("chrome://pippki/content/resetpassword.xhtml")
- the, press the Evaluate button. That will open a dialog asking you if you want to reset your password. If Evaluate is not seen, press enter key.
- When prompted, press the Reset button.
This also clears any account passwords.
Thank you, David! That solved the problem and greatly improved my day.
For noobs like me: once you open the Error Console, you'll need to click on "console" from the menu near the top left, then click the trash can in the top left, then paste the code above. Not rocket science but it took me a lot of fiddling to find it the first time.
You're very welcome. I confess, when I first encountered this problem, it took me a week to find the error console. :) Take care...
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