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Thunderbird dropping some messages from gmail.com

hessonnhoj
hessonnhoj
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I use Thunderbird to download messages from gmail.com. Thunderbird has begun to download and immediately drop some of the messages. I see the downloaded heading and then it disappears from the inbox. Some dropped messages are from sources that I regularly have received from. Because I see the message heading and then it is gone, I believe the problem lies with Thunderbird. Perhaps a setting needs to be changed? How can I fix this? Thanks, John H

I use Thunderbird to download messages from gmail.com. Thunderbird has begun to download and immediately drop some of the messages. I see the downloaded heading and then it disappears from the inbox. Some dropped messages are from sources that I regularly have received from. Because I see the message heading and then it is gone, I believe the problem lies with Thunderbird. Perhaps a setting needs to be changed? How can I fix this? Thanks, John H

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Check the Spam folder? Is the account accessed from multiple devices?

Helpful?

hessonnhoj
hessonnhoj Mwenye swali
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Thunderbird does not display a SPAM folder; it only has JUNK folder that does not contain any of the missing messages. The use of Thunderbird is limited to my PC. Any other thoughts?

Helpful?

Uliza swali

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