Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla Thunderbird email acct using "live.com"

  • 1 jibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by david

janet.eaton
janet.eaton
more options

Unable to receive/send emails using my email account (janet.eaton@live.com). Keep getting "login to server imap-mail.outlook.com" with my username failed. I'm able to receive/send emails on iPad and iPhone but not on Windows laptop. This started on July 26th. I also have an outlook account that I don't use...I use the mozilla thunderbird program to manage/organize all emails. Where do I go from here? How can I resume using my email acct on mozilla thunderbird? Can you help? Thank you, Janet Eaton

 bold text

Unable to receive/send emails using my email account (janet.eaton@live.com). Keep getting "login to server imap-mail.outlook.com" with my username failed. I'm able to receive/send emails on iPad and iPhone but not on Windows laptop. This started on July 26th. I also have an outlook account that I don't use...I use the mozilla thunderbird program to manage/organize all emails. Where do I go from here? How can I resume using my email acct on mozilla thunderbird? Can you help? Thank you, Janet Eaton  '''bold text'''

All Replies (1)

david
david
  • Top 10 Contributor
more options

Try this: change server to outlook.office365.com, port 993, SSL/TLS and authentication to OAUTH2.