Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Thunderbird cannot find network email database after reboot

nocom

I use thunderbird on Ubuntu 24.04. My emails are on a network drive for at least 20 years. Recently Thunderbird must be installed from snap or flatpak. In both cases I can still select the mail files from my network. But in both cases the path to my mail file is garbled like:

   /run/flatpak/doc/83840e7a/imap.freedom-1.nl

But thunderbird still can find the network files after a restart. However, when rebooting the hex part of the file path (in this example 83840e7a) has a completely different number. The result is that thunderbird cannot find my mail anymore. How can I solve this issue?

I use thunderbird on Ubuntu 24.04. My emails are on a network drive for at least 20 years. Recently Thunderbird must be installed from snap or flatpak. In both cases I can still select the mail files from my network. But in both cases the path to my mail file is garbled like: /run/flatpak/doc/83840e7a/imap.freedom-1.nl But thunderbird still can find the network files after a restart. However, when rebooting the hex part of the file path (in this example 83840e7a) has a completely different number. The result is that thunderbird cannot find my mail anymore. How can I solve this issue?

All Replies (1)

I forgot to add: please, oh please return a decent .deb installer that does not do such unpredictable things with file paths and permissions.