Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cookies cannot be cleared

  • 5 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by T Ş

more options

Clicking lock icon, then Clear Data, doesnt clear cookies. I have to purge entire cookies from clear history tool or live with cookies for forever.

Clicking lock icon, then Clear Data, doesnt clear cookies. I have to purge entire cookies from clear history tool or live with cookies for forever.

Chosen solution

Work-around: Cookies can be cleared with extensions like Cookie AutoDelere

Read this answer in context 👍 0

All Replies (5)

more options

jeffrey johns said

So, you're stuck: keep cookies forever or wipe out your entire history. Tough call Try a restart after clearing data. Tech can be weirdly picky. And double-check those buttons – it's like a tech scavenger hunt sometimes. [removed spam link from quote]

Still no hope, restarting after clear data still keeps cookies

Modified by James

more options

Hi

Please disregard that earlier post.

What makes you believe that cookies are being retained?

more options

Paul said

Hi Please disregard that earlier post. What makes you believe that cookies are being retained?

settings still saved in some pages, I am sure they are stored in either cookies or local storage (which both should be cleared) and not account settings nor on ip. Settings successfully reset when I clear data on other browsers.

more options

Hi

This is something that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1858370

more options

Suluhisho teule

Work-around: Cookies can be cleared with extensions like Cookie AutoDelere