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e mail attacments wont print

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  • Last reply by jonzn4SUSE

JPB54
JPB54
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Hi

since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browser and printing works perfectly. Printing worked with no problems before last update. Help Please Please note I am a very basic user so need step by step instructions. Hoping someone can help PLEASE!

Hi since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browser and printing works perfectly. Printing worked with no problems before last update. Help Please Please note I am a very basic user so need step by step instructions. Hoping someone can help PLEASE!

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jonzn4SUSE
jonzn4SUSE
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You said since the update, but your tag is showing version 119.0. Is that the current version on your Distro?

What OS? Can post a screenshot of your system printer? I have no issue printing attachments. see screenshots

Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Also see if the below can help. https://support.mozilla.org/en-US/questions/1397059#answer-1548721 https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox