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I purchased Mozilla VPN using a bad e-mail address and now have no access to the account to cancel it.

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RNAlheid
RNAlheid
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I purchased Mozilla VPN using a bad e-mail address and now have no access to the account to cancel it. The Mozilla window had a default e-mail address, so I used RNAlheid@mozila.com to sign up instead of my regular e-mail account. I would like to cancel my Mozilla VPN because I have no ability to download or use it because I can't access the wrong e-mail account.

I purchased Mozilla VPN using a bad e-mail address and now have no access to the account to cancel it. The Mozilla window had a default e-mail address, so I used RNAlheid@mozila.com to sign up instead of my regular e-mail account. I would like to cancel my Mozilla VPN because I have no ability to download or use it because I can't access the wrong e-mail account.

Chosen solution

Hey there,

I just checked your account and confirm it's been successfully canceled + refunded.

Kind regards,

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Ed
Ed Mozilla Staff
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Suluhisho teule

Hey there,

I just checked your account and confirm it's been successfully canceled + refunded.

Kind regards,